The cardservice vendor recommended that the consumer contact Columbia directly for further assistance.If you have any questions, please feel free to contact me. Further, The stores take no responsibility for alcohol consumption in their stores. Mandates are NOT law! Thank you. Giant Eagle Company. Phone number +1 412 914 0830. I am one of you best patrons; I spend hundreds and hundreds of Dollars at Giant Eagle. So they make you think you must buy 4, but no, only one is enough. 3, Report #1504161 . We also ensure all reviews are published without moderation. Was looking forward to these, I bought them In the past and fell in love with them. When we cut into the cake that evening and served several pieces, people where complaining that they where eating a piece of what looked to be paper. 3. Chris Soult from the Commission on Human Relations said that he has sent three subpoenas to Giant Eagle since July 2021 concerning racial profiling of African American customers at store #3064 Baum Boulevard and blocking the Morewood avenue entrance at night when there are too many African American customers in the store at night. Your bakery dept crushed my 6 years whole birthday for that I will never buy from your establishments again, picked up ordered cake on April 23 2022 very disappointing they did the digital print cake split down middle before getting home writing was very sloppy and half was done in cursive and half done in print for what is being charged for these cakes there should be a little more time put in to them i use to love getting my cakes from here but now i will be looking else where from them. Never had such a bad experience before. Products used:Your customer service stinks. Desired outcome: Wide selection of private brand goods. I spoke with a lady at the front desk she allowed me to exchange the item for a fresh pack however this is just not pleasing and highly uncomfortable Thank you . The public deserves better than the service that GE provides. The Marketing team, with 85% positive reviews, reports the best experience at Giant Eagle compared to all other departments at the company. Desired outcome: Made formal complaint with Customer Care. cashier tried to fight my husband in from of the people, Extremely poor customer service at #43 township of pine market district, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. I ordered my food and got my receipt. This is a very serious issue. They never want to cut the meat that's available. I apologize for any inconvenience caused by the action taken with this particular gift card. You sure have your priorities straight. At first, it was alright, but it progressively got worse along the way. Goodbye big bird your history. No, it is too hard for them to comprehend. Why I constantly continue have this on going issue with this pharmacy has be baffled? She hardly had a voice and could hardly hold her head up. I explained exactly as above and as she is my child - its really no ones business. named Heather - very immature for the title that she holds. Since the COVID 19 crisis began, I have noticed that the employees at Giant Eagle have surpassed their typical miserable service. Giant Eagle, Inc. insights Based on 2,093 survey responses Areas for improvement Fair pay for job Sense of belonging General feeling of work happiness It was a job to perform Diesel Mechanic (Former Employee) - Bedford, OH - March 1, 2023 Was paid to perform a job that " WE" agreed to. Giant Eagle Company. Was contacted by customer service, and was basically told that they condone harassment, abuse, hate, discrimination, and refusal of public service to anyone with a medical condition who are unable to wear a mask. Giant Eagle has extremely terrible customer service. Giant eagle unwilling to offer anything related to customer care. It was 445 pm today and the sub sandwich area was not closing or anything I see lazy employees! BBB Business Profiles are subject to change at any time. i do the shopping for the household,he picked ip the advantage card. Giant Eagle has been my primary grocery store for years and as it seems with the addition of (in my opinion not needed) hardware section, there are many products that are no longer available therefore causing me to now search out a new primary location. This is not acceptable. I myself do not expect compensation back but for sake of others health this was unacceptable by any means! Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. Well guide you through the process. Team Leader Review. I have a problem with Heather at the market district location in waterworks mall, I would like to see her position taken away from her transferred or fired she is a very snobby rude loud and rude, Store at 2801 n. High st. street. Thank you. Working for curbside sucked. Ive talked to several managers ,I have written everybodys name down and I even spoke with giant Eagles corporate office . I'll have to find another establishment for my future meat needs. I realize that's how it works. Shame on your company.I will never shop there again, your stores always were less than desirable. They can't because it's simply laziness. I would recommend reaching out to the party you received this card from to seek any potential reimbursement. 54% of Giant Eagle employees are women, while 46% are men. Find out how we combat fake reviews. Our only son was born @ Magee Womens Hospital in Pittsburg . auth #04520C The business became a success, and by 1928 there were 125 stores established. GE card number 78012 Same person who called me answered. I want to come back. Consumers complaining about Giant Eagle most frequently mention customer service problems.Giant Eagle ranks 114th among Grocery sites. I would like a full refund.Also If your going to advertise this as a edible image on your web site tell people what they are getting, I'll bet most people would not order an image if this is what they get. I am a conservative person & I really like Giant Eagle! Getgo employee do not have lunch break in 2 years. Heather works the front end of the store she is very rude loud screaming at other employees that work there she made one of the older women cashier's cry in front of customers she screams at them right infront of customers one of your employees that worked there for over 45years retired because of her getting in her face pointing her finger and screaming infront of customers something needs to be done with her you don't treat people that way especially your elders and never scream infront of customers thank you for your time, Desired outcome: As I was making my sandwich today, 9-29-18 the entire center of the You know that the wheelchair is dangerous, and yet you still allow Sally Dodds US. She still refused. The cherry turnovers had no cherries in them. My mother and her friend reached out to Lyft first, but due to the fact it was purchased through Giant Eagle they referred her back to the store. I was told I would hear back in 2 to 3 weeks. Thank you. Can you imagine what I think you can do with this lousy idea?! The only ones breaking the law were your employees, so you should probably inform your employees on the ADA law, because they all broke it when I informed them of my medical condition and how they are breaking the ADA law by harassment, discrimination and refusal of service of someone with a medical condition. Desired outcome: Tip for consumers:Please be nice to the people that serve you. She acted as though I was trying to do something bad. I like the meat because it's fresh but with these prices, I can't see paying for bags that don't hold up til you get out of the store. This does make sense because she did pay the $125 to Giant Eagle and with the proof of the receipt, the approval slip and the actual damaged card she should have ay the very least been given a replacement Lyft card if not as a courtesy more as a legality which I am sure can be proven as I am looking into this matter further. She said too bad, you need to wear a mask or we can't check you out. So Giant Eagle, who sold me an unusable card, refuses to help me and punted me back to Columbia who also refuses to help me. Outrageous. I. Information provided by various external sources. I was in a good mood untill I went to check out If you want more people to buy your products hire educated people who are not rude to the customers and do not look they live on the streets, do not require a loyalty card just to check out and purchase compatent self check out registers. Last friday, I placed an order for pickup at Giant Eagle. Complaint from Giantbythesea on 17 February 2023 about Giant Food Stores in category Supermarkets / Grocery Stores Giant Food 6289, 2104 Van Reed Road, West Lawn, Feb. 7: 12 violations. I wondered why she was on the floor at all if she was not going to help and was a getgo employee regardless if cashier or not! No one has called me yet. I have already stopped shopping here except for a quick stop because the prices are so high but i guess the money i spent in overpricing i can spend a little of that and make the extra 3 mile trip to Shop-n-Save. it is almost 2 months and haven't been able to use it, what do I need to do to use it, I have one for another vehicle and want to use this one, please advise, thank you, Desired outcome: Or does that all fall on computers today? I won't visit this location till this situation is taken care of and there are several other employees that have noticed his horrible hygiene and well. Additionally, I go to pick it up the second time and when asked where the needles are I am told they now need authorized, why not get the authorization together. I would highly recommend shopping here. I asked that they contact me and one customer service representative never even filed the complaint. Why is Giant Eagle pretending to care about their employees or customers when they refuse to have a sit down on how they threat us. Store associate did not receive full count of prescription, doesn't listen to emploeeys side of complaint, cashier tried to fight my husband in from. Publication date 2014-01-24 Topics Giant Bomb, Quick Looks. I immediately returned to Giant Eagle with the card and receipt and requested a replacement/refund. Now if they didn't want something substituted or out of stocked then don't $#*! The rudeness of store associate and unwillingness to help. Giant Eagle, (store #4029). Just wait. Procedure is simple and painless and the staff is ALWAYS pleasant. And i said i understand that many places have a shortage including my own work place but you could have said sorry or anything. I would like to be refunded for the costs of the product I never got. Leave a review. Read full review of Giant Eagle and 1 comment. Today I was kicked out from one of your Giant Eagle stores for not wearing a mask. We will forward their concerns to the pharmacy and regional leader. Giant Eagle Reviews Updated Mar 3, 2023 Find Reviews Clear All Full-time, Part-time English Filter Found 2,753 of over 3K reviews Sort Popular Popular COVID-19 Related Highest Rating Lowest Rating Most Recent Oldest First 3.5 53 % Recommend to a Friend 60 % Approve of CEO Laura Karet 952 Ratings Companies can't alter or remove reviews. I was told i needed to spend $30 in 1 trip. We pulled at, what looked to be the image printed on this paper, and it basically took off the top of the cake, icing and all. Are u serious?!? Block Spam Calls. Local grocery store in north eastern US. They are not the only game in town. Not only is it not obvious to this pharmacy but its oblivious to them. Upon explaining my concern, store associate said they are out of all items. I will write and call to everyone I can to let them know how horribly I was treated. I hard few people pass out at car wash because cant have any Hi my name is Brittany Yaw my phone number is [protected]. When you get there, your groceries are ready. It was 5:15. It's more of an inconvenience than a convenience. I like that i get discounts on gas when i shop. 6932 West Central Ave, Toledo, OH 43617. She was rude and said nothing. nav-opener. You've lost sight of customer service. Desired outcome: For that, Im lucky! WHY would you allow such a sick person to work and spread germs to your customers???? You know that the wheelchair is dangerous, and yet you still allow your mother to sit in it. Ripoff Report Needs Your Help! Cross contamination can and does happen. Called their customer service today. This pharmacist at Giant Eagle on S Hamilton Rd in Groveport, Ohio is rude, arrogant and looks like a bumb with this disgusting looking so called beard, if thats what you call it. (Either January 3rd or 10th). I am first off disappointed by the new renovation. So i am very confused and frustrated. So I am out $200, no refund and my cards have been mysteriously used. (******* ****** **************. Not sure- was a huge waste of my time, 8 o'clock coffee priced on sale at $14.99 on shelf. Columbia Sportswear You can call Giant Eagle's customer service phone number at (800) 553-2324 and you can email their corporate office at info@gianteagle.com. ********* ******. I am so disappointedthat the storewould sell something like this. Branch address 3239 Washington Pike, Bridgeville, PA, 15017, US. Shed light on the availability of medication needs brought to someones attention. Maybe Pittsburgh City Council can wake you up. Giant Eagle, Inc. Giant Eagle, Inc. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Share your photos and videos with others to prove the truth of your words. Plus sideclean parking lot, great attendants, friendly , great check out attendants mostly female that care! That they deliberately dont care to abide by the ADA law, or the Civil Rights Act of 1967. Adults of this species have long, broad wings, fully feathered legs, an unmistakable wedge-shaped tail, an elongated maxilla, a strong beak and powerful feet. Everyone I talk to keeps telling me they will get back with me the next day. Ripoff Report on: Giant Eagle - Giant eagle metabank visa paypower prepaid card vermilion ohio. 38 complaints closed in the last 12 months. Please in the future check your produce before just tossing it carelessly on the shelf. Regards, I gave her the substitutions and one additional item. i am now a former customer. We spoke to the consumer today and they provided an updated mailing address for the request. The kitchen manager needs fired. last year using the same card the gas pump charged me for premium gas when i pushed the button for regular. Older lady mid 50s, blond curly hair, blue eyes. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. I buy brand name wines and medicines and detergents at this store and its also in walking distance. This issue will most likely cause me to switch pharmacies and make sure my family and I never to use giant eagle pharmacy due to the lack of friendly customer service and constant stocking issues. Let me tell you my bad experience with the Giant Eagle Pharmacy on 1250 North Hamilton, Gahanna, Ohio. Went to service desk Gm came right out listed to me briefly and started walking away and yelling fir the employee to comeover..my voice was loud and iasked him not to walk away was done yet i made these pointsnever enough cashires or lanes openthey make you wait for ever to pay, if im bagging and cashiering which im NOT COMPENSARED FOR ITS BEYOND BELIEF WHEN AN ATTENDANT IS RUDE AND WALKS AWAY WITHOUT FIXING THE PROBLEMAND YOUR PAYING PREMIUM PRICES THROUGH OUT THE STORE! I have been contacting them for several days now, and I feel like theyre giving me the runaround. Hello, Unfortunately COLUMBIA SPORTSWEAR has denied the refund. According to our partners at TribLIVE.com, the grocery chain is expanding its partnership with Flashfood, an app that connects users to discounted food, in all stores. Desired outcome: Of the others, I choose G.E. I have reviewed the response made by the business in reference to complaint ID ********* and have determined that this does not resolve my complaint. On 11/25/22 I purchased a Columbia gift card from giant eagle for $139.99. So I did this time. Even the cheapest of car wash. 814-734-5036 Giant Eagle Pharmacy. Had two employees and their manager jumping down my throat over a mask after I explained to them that I have a medical condition, and it isn't proactive for me to wear a mask, they proceeded to harass me and refused service. The Pharmacist & Staff are very professional & friendly. To the point when the customers would just straight up insult the shoppers. It's a stupid idea to stop the weekly mailers. Giant Eagle reviews & complaints 193 complaints 7 resolved 186 unresolved File a complaint Table of contents Claim listing Follow Share Complaints Contacts Resolved "medication" Resolved Resolved Resolved "check cashing" Resolved Giant Eagle reviews 193 G GaryD163 of Butler, US Feb 09, 2023 4:50 pm EST Verified customer Featured review Order submitted Dec 15. January 31, 2023Better Business Bureau520 E Main Street, Suite 100Carnegie, PA 15106*** ********* *** ********, This letter is in response to the complaint submitted by *** **** *****regarding not receiving, $15.00 in earned coupons from the pharmacy. The associate said to go ahead. This is certainly an attempt to get people to switch to the new MyPerks program. File a complaint. Country fried steak & eggs were. UPDATE: I got a scratch off and wanted to cash it in the guy behind counter said to scan it on the machine and bring paper to him that was no problem. Desired outcome: I love Giant Eagle Curbside Pickup. Some of my articles are about CX (customer experience) and leadership. The average employee at Giant Eagle makes $27,418 per year. Hello ********* Check out machines worst than Kroger's attendent had to be called 4 times I shall not go back to them. 1.0. A guy with a strange accent was very rude and started to yell at me. File a complaint. Hope the conversation the 3 associates had was very good. Digital coupons only STINK! Share your photos and videos with others to prove the truth of your words. Also, the new perks, pro perks, fuel perks thing is so complex and confusing. Giant Eagle's meat is also a better variety than other stores. I received an e-mail that convinced me that Giant Eagle is not sorry for the racism committed against African Americans in your stores. Recently it has been a hassle and very annoying and difficult to swipe your card at the pump and get your free gas and just go.. Giant Eagle has extremely terrible customer service. Pros. The kitchen manager was the cashier. So they trick you into thinking you must buy a lot to get a discount, but that's not true. show of laziness coming from the higher ups. Better Business Bureau: AND i understand some giant eagle's are charging for those bags! Thank you. How convenient! Wide selection of produce, meat and general grocery products. However, it tried it, and the coffee had no ice in it and was just completely room temp and not good at all. Just needed coffees after a long travel day and both ended up room temp and we lost a good bit of travel time waiting on crappy specialty lattes for $8, was sad. This is right after Christmas. I looked at the label and it said it was prepared at 10:20 a.m.; I bought it at 3:54 p.m. That's just plain irresponsible and rude. The store is in Brooklyn ohio. Their last call they said they had to talk to the pharmacist that did the transaction and they would return our calls, but never did. Great service on Curbside Pickup in Erie! And their Apple Seiter tops are always smashed in. I don't know what was up her skirt today but it was totally uncalled for. We had ordered two made to order coffees, one hot and one iced. somehow the fuel perks vanished . I feel that Giant Eagle store location 3663 needs to do something about one of they're employee by the name Joshua Smith and his hygiene.He has a horrible distinctive odor CONSTANTLY coming from his body not to mention his hair grooming is horrible as well. I ordered 2-(100 piece cooked chicken)for a post funeral family & friends gathering or repass. It always smells bad. Verification can help ensure real people write reviews about real companies. DOUG?greatfront of house mgr. Kroger's parking lots are always full. I went to pick up my prescription today 3.22.22, this prescription is filled by a Doctor every 30 days, Which mea to pick up that day, per your customer service at the pharmacy who stated we now have a right not to fill it for 2 days, are you kidding me no you don't. It's now easier than ever to find your favorite products, order on-the-go, and schedule Curbside Pickup & Delivery. This complaint was posted by a verified customer. Submit a complaint and get your issue resolved. And bugs. It is very challenging to get answers from customer service. December 29, 2022Better Business Bureau520 E Main Street, Suite 100Carnegie, PA 15106RE: Complaint ID ********This letter is in response to the complaint submitted by ***** ****** to the BetterBusiness Bureau regarding their experience at the Grove City Giant Eagle located at2173 Stringtown Road Grove City, OH 43123. I have made 3 complaints to your service department about the condition of your in store wheelchair. She had already rung up half of my groceries before I noticedI went home and wiped down each food item with sanitizing cloths then soap and water. I now realize I should have taken it back to the store but with the price of gas it did not seem feasible. Before the young man gave me the total, he asked me if I knew how much was on the June 16, 4 or 430ish pm heath Ohio I was charged for this, but when I arrived I asked the curbside delivery driver to take them off my bill. Time: 1:28 Giant Eagle is an American supermarket chain with stores in Pennsylvania, Ohio, West Virginia, Indiana, and Maryland. I suggest that customers avoid this location as long as this individual is working here. HIGHEST PRICES ANY WHERE! Is this your company?