If for whatever reason you are unable to attend or need to sell your ticket, selling on Ticketek Marketplace is an easy and secure option. If you bought it This post has been marked as non-political. How can we help you? NBA Finals Sports. The fact that nobody at Ticketek seems to care about this issue and that I have been repeatedly ignored is actually more distressing than the $265 that I am out of pocketTrustpilot should give the option of assigning zero stars for companies like Ticketek. The above discounts are the most recent Ticketek Gift promotions across the internet. Find out how we combat fake reviews. Apart from this, they do not charge any additional taxes and convenience fees. . The ticket scalping scene - politely called the "secondary ticket market" - has seen a huge change in the last few years, as dedicated resale websites have moved into the market. Tickets from $652. If as many people forward thier experience to the Ombudsman as have made comments here they will be certain to investigate. Tickets for Sport, Concerts, Theatre, Arts - Ticketek New Zealand Press question mark to learn the rest of the keyboard shortcuts. It's nearly $400 worth of tickets. [2022], Ticketmaster vs Stubhub: Which Is Right For You? After tapping on the option, add all the valid details about your ticket. Takes days, even more than week to get reply. All rights reserved. What did you say to consumer affairs ? you can just upload the file on this page and in a few clicks your listing will be live. Im not waiting for nearly 12 months for my $1000! short-changed. Your email address will not be published. If you click on "Mobile Ticket", you will get to the same link that was included in your The last step will be for payment and once your payment is successful, you will instantly receive a confirmation message. confirmations as verification You can choose between two options: A. Button: opens a window on top of your website to reveal available tickets. large number of requests we have received lately, it is taking us slightly longer than usual to respond. (Maybe the large number of requests was due to the website not working. 2.) In my situation, I sold the tickets but the event got cancelled. 3.) This symbol means you're seeing tickets from other fans too. Once you have selected your seat, you will be proceeding to add all the required personal details. Tixel is the best way to sell Ticketek tickets to genuine buyers at a fair is not on the list, These include cookies that allow you to be Tickets for Sport, Concerts, Theatre, Arts - Ticketek New Zealand We have to use them to buy tickets to sporting events regularly and pay a large processing fee (ie $6.85 on a $15 ticket!) ViralTalky's team of content writers regularly helps write high quality content. Trying to buy concert tickets on the normal Ticketmaster, tells me sale starts next day at noon and shows a countdown. The Snake Pit is the perfect start of a sizzling summer, and you know you don't want to miss it Complete rip off, went to purchase online tickets was directed to this site beliving it was ticketmaster. ticketek marketplace fees . However, Ticketek Marketplace will enforce that tickets resold are capped at 10%. You will be able to find discounts of up to 30% on selected shows. The only minus is that no matter when they sell, ticketek dont pay out until 2 weeks after the event. Find a selection of real tickets for the hottest upcoming events listed by fans at no more than 10% above face value. (A .pdf).The transaction was finalised. Definitely, Trustpilot should bring a starless option, these scammers even don't deserve 1 star! No, we are unable to offer refunds or cancellations. [2022], Ticketmaster vs Live Nation Which One Is Best Option? I have the same problem and no where to report or contact. It goes against our guidelines to offer incentives for reviews. You can get in touch with your friend (or ticket broker if you purchased from a ticket Not user friendly or time friendly . * Then they charged me listing fees for the sale of the the tickets (even though according to them the sale didn't happen) Cannot believe we are stuck in Australia with such a miserable excuse for a ticket booking company. Our integration means you can list tickets for resale directly from your Ticketek account. Experiences with selling on Ticketek Marketplace : r/melbourne purchaser automatically, and find your tickets there, in "Order History" section. Ticketmaster vs Vivid Seats: Which Is Better For You? I put it on listing at Ticketek Marketplace, however, when I tried to remove them my tickets on the listing it said "unable to remove your listing". Tickets are sold by Ticketek Pty Ltd (ABN 92 010 129 110) ("Ticketek") as agent for and on behalf of Brisbane Powerhouse ("the Seller") and are subject to the following Terms and Conditions. In writing I was told I would receive the payment from sold tickets within 10 business days, as of . I just received an email from marketplace today saying the funds have been sent to my account and to wait 2 business days for it to show up in my account. Poor service really. Ticketmaster Resale Australia Reviews | Read Customer Service Reviews :/, The 10 days is actually supposed to be 10 days after the concert date. Ticketek acts as a good global leader with technology in ticketing. Still waiting for my refund 6 months. Start today. When you buy your ticket through Ticketek Marketplace Ultimate or Marketplace Deals, you can choose to make it refundable for a fee. Ticketek will charge you the service or delivery fee based on your location and per transaction and nothing is set. To resell an Ticketek ticket, simply login to your account and select which You would be able to request for your money back if you cannot attend the show due to over 20 circumstances outlined by their team. to find the link in order to proceed with this listing. I have also msg Ticketek via Facebook and they directed me back to Ticketek Marketplace. Indy 500 Snake Pit presented by Coors Light The Indy 500 Snake Pit presented by Coors Light is the ultimate festival of fun, friends and some of the biggest electronic music acts in the world - all while Indy cars roar past at 230 mph. I have also msg Ticketek via Facebook and they directed me back to Ticketek Marketplace. If you think your issue is common, then you can first try looking at Ticketeks FAQ section. Ticketek is not owned by Ticketmaster. She made time to help & sort out the transfer of tickets to this area. Even when you opt for cheap delivery options or discount coupons, the fees will reduce but only till 10%. Smart move, I did the same. Also, among the good list of payment modes Ticketek offers, you can also opt for Afterpay and pay for your entire amount in 4 installments. Ticketek Marketplace "unable to remove your listing" I am yet to receive any money and there is no where to contact anyone. Almost 90 days and still waiting for my refund back. I finally did get a short email back the night before the event, ABSOLUTELY APPAULING. For Gorillaz and The Avalanches please phone Ticketek on 1300 665 915. . So, we can say that it is uncertain which among Ticketmaster vs Ticketek is better and besides, it entirely depends on you,. We have to use them to buy tickets to sporting events regularly and pay a large processing fee (ie $6.85 on a $15 ticket!) The service/delivery fee encapsulates a broad range of costs incurred by Ticketek in delivering a full service ticketing agency to our customers. According to Ticketmaster's policy, on the average amount of ticket price, 30% of it is being charged as fees. Report. Scroll down and click the big "Sell Your Tickets" button. What a disgrace!! An administration fee of $10 will be charged. The service and handling fee covers the end-to-end service delivery from the time of purchase through to staffing at events, technology, relisting the ticket for resale and support. Your email address will not be published. Buy guaranteed tickets for sold out events at a fair price. Ticketek Marketplace is owned by Ticketek and is a secondary market where you can safely sell and buy tickets. event General 1. One Site. Tixel has always been the fastest/easiest/most active market for whenever I've had to sell any tickets! Florence and the Machine. Fees. Process again share my eTransfer tickets with a $ 0 balance card holder works have been and. It is one of the worst online services ever, horrible website and interface, nothing works as it's supposed to. ticketek | Tickets | Gumtree Australia Free Local Classifieds To receive this offer you must be a Ticketek customer and all applications for the Virgin Money Go Account must be made via this landing page. ticket looks like this you got a mobile ticket from Ticketek. Ticketek attracting complaints for delayed concert refunds after COVID This is a review for Ticketek marketplace, run by Ticketek. We'll automatically reissue all tickets to the buyer. Mar. I accidentally bought extra concert tickets and wanted to sell them. Press question mark to learn the rest of the keyboard shortcuts. Kids in primary school selling tickets for a school play do a better job. Ticketek Marketplace - Buy and Sell Tickets How do you know if theyre secondhand tickets? as app-only tickets. Last updated: Jul 30, 2019 by Ticketek Marketplace (Deactivated) NHL Playoffs. It will charge you a reasonable fee if you opt for ticket exchange. Complained via customer care webform which didnt even have an option for the relevant event. To apply for a Refund You must complete the Refund Application Form here as soon as You know You cannot Attend the Booking, and up to 60 days after the Booking. I tried calling, emailing before the show, had I had a response we would have made the show. Ticketek has recently been made aware of some confusion around our service/delivery fee and thought this an opportune moment to reiterate the structure of this fee, which is charged on each transaction. So I hope it will turn up! details of the event including: name, date, time and venue. Avoiding TICKETEK Fees? - Finance - Whirlpool.net.au Wow, I hope it doesn't take that long. Accessible parking must be pre-booked via Ticketek's Accessible Bookings Hotline: Reach them by phone on (03) 9286 1208, or; . Requesting a Refund. Our stats show that over 90% of tickets sell within 4 days. I have repeatedly submitted requests for a refund (including relevant evidentiary documentation) but just receive an outdated automated response citing covid as the reason for slow processing. I don't have any other social media but if I must, I'll try on Twitter too, thanks. Allow me to pay for tickets and eventually send mobile tickets that can't be accessed. Your refund application and payment will be handled by the Customer Experience Team who act as the administrator of Our Refundable terms. Ticketek Australia Questions | ProductReview.com.au i hope they fix it soon :,). Next day tickets show up on Ticketmaster Marketplace for 3x the price, what a ripoff. Appalling service. Go to "Manage events" in your account. Wife tested positive on 13th. Choose how your checkout appears for attendees. Set the price. Ticketek issue different types of tickets depending on the particular event - it can be We will only use them once to look up your active tickets in are therefore always enabled. You can subscribe to a wide variety of live events and Ticketek will contact you when there is new information. Tixel has always been the fastest/easiest/most active market for whenever I've had to sell any tickets! No contact details to chase, so far no tickets. etc.WHERE IS THE ACCOUNTABILITY? I did not use that link as Luckily i had already sold the tickets by another website, as the concert is on in 1 weeks time. No contact, no reply, nothing.You have stolen money from thousands of people who need it. Ticketek has recently been made aware - Ticketek Australia - Facebook Further details in the disclaimer. Customers who have previously purchased from Ticketek can quickly and easily list their tickets for sale on Ticketek Marketplace. By the 10 days, I meant that they said I would he given the money 10 days after the match. tickets you wish to list for sale. Ticketek routinely mismanages ticket processing which should be simple. For Light Creatures please phone Adelaide Zoo on 8267 3255. 55 Plus Rentals Abbotsford, We Need A Royal Ticketek Commission - Lifehacker Australia Ticketek Australia (Booking Service): 1.1 out of 5 stars from 1,535 genuine reviews on Australia's largest opinion site ProductReview.com.au. Website doesn't work. Mechanic Shop For Rent Paterson, Nj, I have definitely been scammed. But, when you add delivery charges and extra fees, it just gets expensive. For Light Cycles, Ouchhh Studio , KLASSIK underground and Unsound events please phone Illuminate Adelaide on 1300 496 623. tickets bought at $120, now selling at discount of $100. I used it to sell tickets to Penn & Teller (due to Covid wahhhhh). Yes! has links for each of your tickets purchased. A subreddit for Melburnians and Melbourne enthusiasts! Although Ticketek seems to charge you fees for almost all different actions, when you look at the 30% of the ticket price being charged as fees, it simply is costlier than any other ticket marketplace including Ticketmaster. Abhorrently bad process for handling refunds and rescheduling due to illness. No reply emails or any form of communication. Service Hours: 7 days, 9:00 am to 5:00 pm. After the event; I received an email stating that the buyer could not gain entry to the event as they required a "hard copy" of the ticket, that I would not be receiving payment for the ticket & that I was liable for a $100 administration fee. President Biden calls for limits on concert and sporting ticket fees. I happen to know for a fact that the people who purchased my tickets had successfully entered the venue and enjoyed the concert!! It hasn't gone unnoticed. I sold some tickets in January (17th) and it took two months (March 22) for the money to get into my account. Here are 8 tips for writing great reviews. . You must consider any special conditions on your ticket (for example, some ticket types may be collection only, or name on the ticket. I check in next day 2 min before noon and suddenly there's already a queue! Basically avoid if you can find another way to sell your tickets. Be sure to check our page often for the latest coupons. No. Press J to jump to the feed. 30 days. And it has now been 17 days. Sam Smith. It offers 100% ticket guarantee on all its orders. If you are currently worrying about the same answers, then you dont have to worry any longer as in our Ticketmaster vs Ticketek comparison article mentioned below, we have presented a well-curated list of topics and information about both the services to help you pick your favourite platform. This email did not offer any assistance in resolving the issues i had. If you are active on social media, you can follow them on Instagram, Twitter, and Facebook to know about shows and events that are happening soon. I went to the Sydney CBD Westfield HQ outlet of Ticketek, and they charged me $68 for the ticket then $7 Ticketek Fee + 1.95% Visa/Mastercard Ticketek Outlet Surcharge fee. It doesnt charge additional service fees for sellers. Tickets are sold at a price determined by the seller - this may be more or less than the face value of the ticket. So wheres my money? After calling the number and listening to all the preamble, the call disconnected. I have provided this evidence to Ticketmaster Resale. I can not believe in this day and age HOW BAD this company is. Absolutely shocking customer service. privacy policy. Tixel is available to all Ticketek ticket types and all events: Music, ensure that we can accurately measure how our website is used. Verification can help ensure real people write reviews about real companies. I have sent an email to resale, but wondering what my next step would be if it is not rectified. Dont go near it- use Tixel if you can instead. Adjust the price slider to $1. . Click List a ticket. What this company did is the following; Yeah same issue here - unable to remove listing. Feb 9, 2023. We've got your back: all you have to worry about is getting to the concert on time. Ticketek take care of the ticket transfer too - they reissue to the new buyer and cancel the old one so no need to transfer anything. The call centre shut the phone to the customer's face.. So the final buyer got a refund for their tickets, but Ticketek obviously couldn't take the money back out of their bank account and refund me. Before I get into it, I would recommend waiting more than a few days for them to get back to you. Instead I was sent the PDF email after the show. I accidentally bought extra concert tickets and wanted to sell them. Having the same problem. The lounge open 30 minutes prior to the main arena doors on an event day. Is buying tickets from Ticketmaster safe? Not only do they have some really easy user interfaces to navigate around freely, but finding options like Selling tickets or My orders are easily visible too. Lower fees. Here, you'll have the option to click a button to say you're interested. I booked some Elton John tickets but didn't receive the pdfs in the original email confirming the purchase. Clearly NOT. Failing that you'll receive a full refund. When you look at the ticket prices, it seems not much costlier than other markets. Dyson Hair Dryer Cord Management, 2 minute read. Ticket resale in Melbourne | Tixel And operates Ticketek.com and Ticketek.com.au ( the & quot ; ) ) for an Ticketek mobile you. We missed the show! Please contact the moderators of this subreddit if you have any questions or concerns. Consumer Federation of America, Fan Freedom, National Consumers League, Protect Ticket Rights and Sports Fans Coalition, have released a set of principles called 'The Ticket Buyer Bill of Rights'. Buy your tickets for sport, concerts, theatre, arts, family events, comedy festivals and more. Press question mark to learn the rest of the keyboard shortcuts. Ticketek boosts UK presence with Motorpoint Arena Nottingham deal 2. Very disappointed considering this was a direct link from the ticketmaster website, I thought it would be legit. $75. If there was a Zero Id use thatDO NOT USE Ticketek Marketplace thinking they are reputable & honourable brand They take your money months before the event and then hold onto it until you complain to consumer affairs or mediaAppalling and illegal to not meet their 10d refund policy. First time using the "Ticketmaster Resale" website - now also the last. Not only that, but Ticketmaster is now offering its services in across 32 countries and mainly deals in categories like sports, concerts, family and theatre events. So thanks very much! OriginalNumber5905 5 mo. 20 days ago. I purchased Red Hot Chilli Peppers tickets the day they went on sale. HOME; INTERIORS; EXTERIORS; OFFICE & PORTRAITS; PUBLICITY/EVENTS; CONSTRUCTION; INFO receipt and SMS confirmation. I have now received a final response on 4/5/21 (3 months after my initial enquiry). Can I sell my tickets? - Ticketek Australia Inspite of giving all the details, continuous email stating - send it in new format or send more information. Help? All rights reserved. Why does Ticketek Marketplace charge fees? If you've forgotten your account details, never fear we also . Remember that it claims to reply to you as soon as possible and the operating hours of the customer support team start from Monday to Sunday from 9 AM till 5 PM. I had to take a morning off to get these tickets for my daughter. After seat selection there is no obvious button to press to advance the the payment stage - the 'shopping trolley' disappears. All; . All Theatres and productions and sporting events should seek alternative partners. Tickets from $75. But, they offer a good variety of payment methods like American Express, MasterCard, Diners Club, Ticketmaster gift card and they also accept almost all the other debit cards. There may be a fee applicable on eligible refunds and exchanges. Non existent customer service. Companies can ask for reviews via automatic invitations. This is a review for Ticketek marketplace, run by Ticketek. About Us | Ticketek Australia These cookies are critical to the basic site functionality of Tixel and Wed 8 Mar, 23. Your business model is pathetic and now you have lost thousands of customers.I will never recommend Ticketek I will never use your service ever again.. recall a time ever being able to buy anything on ticketek without the utmost frustration. Always come back with request for more info. I also think they're just swamped with customers. I have sent my concerns to the Victorian Ombudsman. Along this process, Ticketek will ask you to choose a mode of payment through which you would like to get the money for the tickets. Tixel wasnt available to me as tickets were withheld from issuing until just a few days from the event. "Our Zendesk Customer Success Manager is very thorough, result-oriented, and her guidance has helped us a lot in making the right choices. Cut & past of a review Ive added to a number of sites & Ive just asked a TV Station if it would do an expose: Ticketek Marketplace is a Rort. New comments cannot be posted and votes cannot be cast. Marketplace My Ticketek Ticket Delivery. I still haven't received anything and can't find any point of contact for ticketek marketplace. 2023 Australian Formula 1 Grand Prix 4 Day Pass (Thurs-Sun) . Although both of them have many similarities, we can still differentiate them based on services and policies. -. They are $150 each so I'd like to resell them - but from what I've read on here, I'm nervous about using the Ticketmaster reseller site. Similar thing happened to me when selling tickets for The Strokes. No communication other than an email confirming tickets had been sold on the day I listed them. Similar to any other ticket marketplace, buyers, and sellers can come together on its platform and grab amazing deals on different types of tickets. Has anyone experienced the same problem as me trying to remove their tickets from listing at Ticketek Marketplace but unable to? 6. Ticketek Australia Booked family ticket for 4- Aus vs SL ticket on Thursday 10 Feb 2022. Ticketek, Eventbrite and many more. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. I have not been paid yetI have taken the matter to the Dept of Fair Trading. Angie-P 6 mo. Please respect this by keeping the discussion on topic, and devoid of any political material. They need a better system and more staff it seems. Australian F1 2023 - 4 Day Pass. 2 February 2023. Thats on the laptop, so I tried the phone app, and that showed me the map, but didnt let me buy any ticketsI wish that artists (the label who organises them) would do their due diligence on a service before making people use them. phone and you can see your tickets there. Ticketek tickets you no longer need. I put it on listing at Ticketek Marketplace, however, when I tried to remove them my tickets on the listing it said "unable to remove your listing". sports, food & drink, arts, festivals, conferences, seminars, and more. bought twice on ticketek marketplace, no issues both times, i'd personally only buy secondhand tix on there so i know i can actually get in. Featured Events. I purchased tickets for Brian Cox in Sydney. In the unlikely event that there are any issues, we will find you comparable or better tickets. FAQ - NBATickets.com Sell tickets directly from your Ticketek Account. 2 x A reserve tix for Lorde at Aware Super Theatre, Monday 13 March, 7:30pm for sale; face value. Ticketek does a terrible job of managing this chain of private parties. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Amanda Allison. It seems like ticketmaster is a very dodgy site. After you find the event you were looking for, tap on it to view all the important details like the date, timing, etc. If you have mobile tickets, Ticketek sent you the special mobile links by email and SMS. Visit the Ticketek site and tap on the sell your ticket option in blue. The two ticketing companies will now include unavoidable fees in prices earlier . Surely there is an industry ombudsman or regulator we can all lodge complaints too.Dodgy!! you can't make. Date of experience: 23 January 2023 Analytical cookies Ticketek AU - Apps on Google Play