For answers to our commonly asked questions, visit our FAQs. tsicustomerservice warranty registration All products, components and parts repaired or replaced under a warranty claim are warranted under this warranty. Find supplies for your office equipment you use every day. Call or e-mail us for order status, technical support, user manuals, status of a product returned for repair, warranty information, shipment tracking information, credit inquiries, evidence of liability insurance or anything else you need. opt in to receive information from TSI. 0000007231 00000 n Note, the scale and size of your parts may be different depending on your exact model. 0000320670 00000 n TSI agrees, at its option during the warranty period, to repair or replace, or have repaired or replaced, any defect in material, parts or workmanship or to furnish a repaired or refurbished product or parts of equal value in exchange without charge. 88 626 602 9888. quickly schedule a service, repair, or calibration. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and(2) this device must accept any interference received, including interference that may cause undesired operation. Our mission is to make every house feel more like home. Note: fields with an asterisk (*) are required fields. 3. The power button supplies power to all of the fireplace functions. This preview shows page 33 - 35 out of 59 pages.. Students who viewed this also studied. 3735 SE 136th Ave. Portland,OR 97236. Any unauthorized alteration, willful abuse, accident, or misuse of the product.c. Sorry, but we weren't able to find the product you were looking for. This will turn off all functions at once, but will hold the settings in the memory. Customer must use the return shipping method approved by TSI. The fireplace insert is not approved for use in RVs or campers. After product registration, a warranty claim may be made at www.buytsi.com/support-ticket/ or by calling TSI at 800-223-4540 (toll free) or 602-437-5020 between the hours of 6:00am and 4:00pm MST. Technical Support. Customer service contacts and company information. Install and operate this appliance in accordance with the installation and operating instructions furnished with the product at all times. Support TSI supports our customers around the world with support, product service and calibration. 0000201559 00000 n Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or damage the appliance. Flow Meters, Flow Sensors, and Flow Analyzers, PortaCount Fit Testing Videos & Resources, 5000 Series Flow Meter Instructional Videos, General Aerosols and Nanoparticles Webinars, Aerosol Generation and Aerosol Conditioning Webinars, Download your software or firmware for your product, Manage your contact info for quicker ordering, Instruments or subscriptions are shared withinacompany, TSI Link subscriptions are utilized bymorethan one email address, Create service requests for yourcompanysinstruments, Instrumentsorsubscriptionsareused only by you, TSI Link subscriptions areforindividual use. Discover ideas from top manufacturers that show how easy it is to get the results you want. Duraflame | Contact Us Any implied warranties, including warranties of merchantability or fitness for a particular purpose, that cannot be disclaimed under state law, are limited to the duration of the express warranty set forth above. We would like to show you a description here but the site won't allow us. Fan Series. Let's start! Use of this product by anyone other than a qualified installer could result in personal injury and/or property damage. Postal Service. 0000330250 00000 n 0000546424 00000 n startxref You can request service without the benefits of a tsi.com account. FAQs. Warranty duration and detail may differ by frame type and/or by country. Read honest and unbiased product reviews from our users. Compare Search ( Please select at least 2 keywords ) Most Searched Keywords. Tsi healthcare customer service. We also recommend yousign up for our newsletterand follow us on social media to hear about new products. Unplug the heater for 5 minutes and allow it to cool down. Powered by AppointmentPlus. Contact customer service for a replacement thermostat sensor. If you have questions about your membership or products you've purchased at Costco, please visit the membership counter at your local Costco or Contact Customer Service. Go to www.tsicustomerservice.com for product warranty registration. 0000348035 00000 n Tsi portacount customer service. 0000314946 00000 n To change between F and C press and hold the HEATER button on the control panel for 10 seconds. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Henderson, NV 89052. We're sorry, we are unable to determine availability. Settings 6 2 decrease in brightness Setting 1 has no blue glow and is full brightness. Title & Registration. Unplug the fireplace, remove the back panel of the fireplace and check that the thermostat is plugged into the main circuit board. What do you think? 0000647915 00000 n Do not mix alkaine, standard (carbon zinc), or rechargable (nicad, nimh, etc.) TSI has a worldwide presence with facilities in North America, Europe and Asia. Call Us: The motors used on the fan and the flame generator assembly are pre-lubricated for extended bearing life and require no further lubrication. tsicustomerservice.com links to network IP address 75.31.160.82. We would like to show you a description here but the site won't allow us. For questions about products, please contact Consumer Affairs by submitting a message using the form below, email us at info@duraflame.com, or visit our FAQs. University of Texas ADV 318J management of accounts receivable. 4. Such repair or replacement is subject to verification of the defect or malfunction and proof of purchase as confirmed by showing the model number on an original dated sales receipt. 0000321970 00000 n Lee College Education Center - South Liberty County. 0000321672 00000 n 0000006670 00000 n Please make sure that delivery access will be available and you have measured to ensure the item will fit in your space. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Let Us Help Find a local distributor Otherwise, the purchaser is responsible for all shipping fees. Regardless of what materials go into the product you purchase, you can feel confident we have made every effort to create a product and choose materials that will last beautifully and you will feel proud to have in your home. 0000064908 00000 n 702-803-7701. info@duraflame.com. 5-year / 100,000 km * powertrain limited warranty. If you don't allow cookies, you may not be able to use certain features of the web site including but not limited to: log in, buy products, see personalized content, switch between site cultures. We estimate 7-10 business days for you to be contacted by the delivery agent to schedule your appointment. Electronics - SWA500 / PWSK-1 - 3 Years. The indicator shows the function changed and the level selected. 0000348302 00000 n 0000009513 00000 n If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard. Remove the product identification sticker from the front of the insert. TSI encourages product registration within thirty (30) days of the purchase date and reserves to right to refuse warranty coverage and products that are not timely registered. You would then select Proceed. 57 0 obj <> endobj Height adjustable from 29.4" - 47". 9. Tsicustomerservice.com server is located in United States, therefore, we cannot identify the countries where the traffic is originated and if the distance can potentially affect the page load time. Once re-enabled the emberbed lights will flash multiple times. These limits are designed to provide reasonable protection against harmful interference in a residential installation. Tsi portacount customer service. The warranty is limited to the repair or replacement of part(s) found to be defective in material or workmanship, provided that such part(s) have been subjected to normal conditions of use and service, after said defect is confirmed by the manufacturers inspection. Any claim for defective merchandise returns must be packed in original packaging or other packaging that provides equal or greater support to the product as the original packaging so as to avoid damage during transport. Copyright 2023 TSI. What type of account do you need? Read all instructions before using this appliance. TSI is Here to Support You. Dry Erase Compatible Glass Top, May be available In-Warehouse at a lower non-delivered price. Wenn du die Website weiter nutzt, gehen wir von deinem Einverstndnis aus. 0000323512 00000 n Please allow 2-7 business days for delivery as we are unable to provide an exact delivery date. All non-warranty returns or returns without an RGA will be subject to a 15% restocking fee plus any additional charges for return shipping and/or reconditioning/repacking. Service provided by Experian. This appliance is hot when in use. S+and+p+close 2 . This warranty is void if:a. A5961 www.tsicustomerservice.com 5 FUNCTION POWER ICON DESCRIPTION ECO MODE Pressing this button will turn on/off the ECO setting. NOTE: Do not mix old and new batteries. New-vehicle warranty for 2018-2022 models. In order to provide complete functionality, this web site needs your explicit consent to store browser cookies. For manufacturer warranty information, please contact us. Warranty Department ICP Dealer Registrations 2. Assistance is available 7 days a week/24 hours a day/ 365 days per year. We also create simplified quick start guides and videos for many products, to give an overview of the assembly process. Claims for missing parts must be made within 60 calendar days from the invoice date. If so, discontinue use of the heater and have a qualified electrician check and/or replace the faulty outlet(s). Go to tsicustomerservice.com for product warranty registration--TIMER-- FLAME-- POWER-- HEATER 1. 0000005446 00000 n Vanishing RT and LS - Limited Lifetime. Seller warrants the goods sold hereunder, under normal use and service as described in the operator's manual, shall be free from defects in workmanship and material for 24. Change Delivery ZIP Code. 2. 0000010914 00000 n Can I use the fireplace insert on a covered porch? Tsi customer service warranty registration. TSI will pay shipping fees to and from its facility only for products or parts TSI agrees to cover under warranty and that are accompanied by an RGA. Tsi healthcare customer service. Can I use the fireplace insert in a camper or RV? The biggestbook.com is the online companion to the Total Service Business Products Catalog- the world's biggest selection of business products. Find an expanded product selection for all types of businesses, from professional offices to food service operations. 0000330858 00000 n Check back again later. If the warranty claim is accepted and an RGA is issued, the item(s) or part(s) will be repaired or replaced or a credit will be issued. 0000000016 00000 n The fireplace is subjected to prolonged periods of dampness or condensation.b. Warranty - Tire Service International Use our online tool to find a TSI representative or local distributor near you. Home Page Twin Star Home Home Furnishings Electric Fireplaces 0000314667 00000 n You would then select Proceed. Our Costco Business Center warehouses are open to all members. 0000609365 00000 n 0000065600 00000 n 2879 Saint Rose Parkway Suite 200. (Outside of US or Canada): +1(602) 437-5020, Any condition resulting from other than ordinary wear or any use for which the product was not intended, such as use in rental or contract trade, Any condition resulting from incorrect or inadequate maintenance, usage, storage or care, Damage resulting from careless handling, negligence, misuse, abuse, dropping, accidents or shipping damage, Damage from improper operation or making unauthorized repairs, additions, or alterations, Bushings, blades, bearings and other products that are intended to wear over time, Damages incurred during assembly or maintenance. Must email TSI for verification. 4-year / 80,000 km* new-vehicle limited warranty - wear & tear items and adjustments excluded after initial 12 months / 20,000 km *. What salary does a Customer Services & Support earn in your area? An RGA must be obtained before returning any materials or goods. 0000646928 00000 n By registering for an online TSI account, you can easily: see pricing in your currency. Order items for Same-Day Delivery to your business or home, powered by Instacart. Technical Support. www.tsicustomerservice.com For Customer Service Call 1-866-661-1218 Questions? Repeatedly pressing buttons in rapid succession may cause the transmitter to malfunction. Monday-Friday: 8:30 AM to 5:00 PM. If provided, use handles when moving this appliance. register your product (s) manage your account, preferences, and profile. hb``0d`rf`c`Ab,oZ00L|0>dPTj0QdQ9ws*Q H-::DX. You do not have the original receipt of purchase. 0000319947 00000 n This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Learn about your purchase options and terms, returns, calibrations & repairs, and much more. 13. 0000320524 00000 n The thermostat sensor is broken or disconnected. Please try again at a later time. 0000002516 00000 n 0000647260 00000 n Delivery requires additional transit time. Easily submit a service request, create an account, register your product, or learn more about your returns, calibrations and repairs. Costco Business Delivery can only accept orders for this item from retailers holding a Costco Business membership with a valid tobacco resale license on file. 0000302408 00000 n www.tsicustomerservice.comFor Customer Service Call 1-866-661-1218. Monticello, MN 55362, Office: +1(800) 223-4540 All Rights Reserved. Our eStore is not available at this time. When the function is turned off, the corresponding indicator will flash several times then fade off. Your delivery date is not secured until you complete your order. 0000064060 00000 n 0000647088 00000 n With the power on press and hold the POWER button on the control panel for 10 second. 0000319920 00000 n It's Free And Simple! Siebenbrgische Spezialitten Erzeugnisse aus der Heimat nach original Rezepten. PDF MODELS/ MODELOS/ MODLES : 36HF320FGT, 48HF320FGT - Overstock.com TSI Services consumer reviews, complaints, customer service. S+and+p+close 2 . Limitation of Warranty and Liability (effective June 2011). 0000095201 00000 n Warranty Registration Form www.meridianmfg.com *Warranty Acknowledgement * The "Product Warranty" along with the "Operator's Manual" for this product purchase has been reviewed and db DXi, and MM Series Car Audio Speakers - 1 Year. It is recommended that you allow all cookies. The downlight is only available on the 28EF023/ 32EF023 and 33EF023 models. All other components or parts of the product are warranted for the unexpired portion of the original warranty period. Operate remote transmitter at a slow measured pace. Enter all of your DEALER INFORMATION. This Class B digital apparatus complies with Canadian ICES-003. Please take a moment to visit tsicustomerservice.com to register your new purchase: When registering your product, be sure to sign up for our updates to receive important TSI Customer Login. 2. Change Delivery ZIP Code, We're sorry, we are unable to determine availability. 3. Pictures are required to claim defective merchandise or parts, along with a copy of the original invoice. Sign up to our newsletter and get exclusive deals you wont find anywhere else straight to your inbox! Please take note of our new address: 11822 Borman Drive St. Louis, MO 63146 Login to obtain a return material authorization (RMA) for Blind Install 40% complete for our Customer Coffee shop, roller blind and wood blindBy: Blind Expert- When enabled ECO Mode will use less energy when running to maintain warmth. 10% OFF TOP Fires Coronado Gas Fire Pit >>, ** total_quantity ** | ** unit_price ** / ** unit_measure **, How to Install a Wall Mounted Electric Fireplace, How to Install a Built-in Electric Fireplace, How to Install an Electric Fireplace Insert, How to Install a Recessed Ethanol Fireplace, How to Install Dimplex Opti-Myst Vapor Fireplace, https://www.tsicustomerservice.com/open_registration.aspx, http://www.dimplex.com/en/customer_support/product_registration, http://www.ignisproducts.com/warranty-information, https://napoleonproducts.com/napoleon-product-registration/, https://napoleonproducts.com/warranty-claim-consumer-form/, http://www.touchstonehomeproducts.com/warranty-registration.html. Use our wizard to download software, firmware, and associated documentation for your instrument. We update our website regularly and encourage you to visit us often. No. 0000249673 00000 n Customer Service Rep. Job Code:1220. view your order history. %PDF-1.4 % Henderson, NV 89052. 702-803-7701. info@duraflame.com. We have submitted multiple correction requests. For outdoor product fabrics, send your name and address toorders@tkclassics.com. If this does not solve the problem contact customer service for a replacement thermostat sensor. Thank you for purchasing our product. 0000010047 00000 n 0000011766 00000 n Never locate this appliance where it may fall into a bathtub or other water container. Phoenix, AZ 85040, Manufacturing Plant Duraflame brand electric fireplaces & heaters are manufactured and distributed by Twin-Star International, DURAFLAME WIND RESISTANT FLEX NECK UTILITY LIGHTER. Questions? The power button will put the insert in a standby mode. 2879 Saint Rose Parkway Suite 200Henderson, NV 89052702-803-7701, For inquiries regarding national and international wholesale purchase information for retailers and distributors.sales@duraflame.com, (Manufactured and Distributed under Brand License by Twin-Star International, Inc.) Contact Twin-Star. Can I install the fireplace insert myself? Connect to properly grounded outlets only. Never use with an extension cord or relocatable power tap (outlet/power strip). 0000329458 00000 n 0000360862 00000 n We'll get back to you shortly. Tire Service International ("TSI") warrants this product to be free from defects in workmanship and materials, under normal use and conditions, for a period of one (1) year from the original purchase date when utilized by the original purchaser only. If the repair or replacement is approved in advance and TSI confirms that the product or part is covered by this warranty, then TSI will cover product or part shipping fees to and from TSIs facility. You cannot log in without being assigned a valid TSI role. Any other use not recommended by the manufacturer may cause fire, electric shock or injury to persons. Note: fields with an asterisk (*) are required fields. Increase the separation between the equipment and the receiver. PDF Model: 9hm9293 Insert Model: 9qi073ara