I expected the job to be challenging and anticipated risks to my professional success related to my leadership execution, competition and changing priorities from our corporate parent. Looking for More Built In Book Excerpts?My Secret to the Success of Amazon? All rights reserved. Thanks to all authors for creating a page that has been read 52,013 times. The sale price was a record sum for eBay, making the deal a massive professional success for me and my team. 2697 Lakeville Rd. How do I get my tickets back if they didn't sell? WebStubHub's corporate address is: 199 Fremont Street, Floor 4 San Francisco, CA 94105 StubHub's corporate address is: 360 Third Street, Suite 400 San Francisco, CA 94107 Welcome to StubHub Support In 2015, eBay enabled $82 billion of gross merchandise volume. Singh Cassidy has also held senior leadership positions at Google, including President of Googles Asia Pacific and Latin America business for more than five years and started her career at Amazon and Merrill Lynch. She is the right leader to lay the foundation for long-term growth and continue StubHubs international expansion while delivering outstanding fan experiences.. My Secret to the Success of Amazon? Sukhinder Singh Cassidy will become the president of StubHub, a division of eBay Inc., starting May 2. WebStubhub Corporate is the exclusive B2B division of Stubhub, an eBay company and the worlds largest ticket marketplace. Through technology and world-class customer service, StubHub's store simplifies buying, selling and accessing incredible live experiences. She will report to eBay Inc. CEO Devin Wenig and become a member of eBay's executive leadership team. The implications for my own role at StubHub were uncertain. StubHub offers the ability to learn and grow as an engineer at an incredible pace due to small and interconnected teams with engineering management that provides expert guidance and support. StubHub did end up achieving industry consolidation during my tenure, but not in the way I envisioned. Built In is the online community for startups and tech companies. To provide a deeper support system beyond grants, we lend our We are thrilled to open our flagship store in the heart of New York City to further serve our fans and inspire them to experience the world through incredible live events, said Glenn Feinberg, Head of Flagship Operations at StubHub. In 2017, eBay enabled $88 billion of gross merchandise volume. Offering a superior fan experience at its core, StubHub reinvented the ticket resale market in 2000 and continues to lead it through innovation. Our RSS feed includes all eBay news articles published on this website. During March and April of 2020, our leadership team and I rapidly restructured multiple parts of StubHub and its operations. eBay Inc. (NASDAQ: EBAY) is a global commerce leader including the Marketplace, StubHub and Classifieds platforms. Find startup jobs, tech news and events. % of people told us that this article helped them. Stubhub serves customers worldwide. I live in Singapore where the StubHub app is not avail. Events Parking. Does StubHub have live chat? Wed have had a massive public company like eBay behind us, with enormous amounts of cash reserves on which to draw. StubHub will refund your money if your event is canceled or they made a mistake, but they wont refund your money otherwise, unfortunately. Suite 1 Avon, NY 14414. info@quicklees.com Open our virtual assistant, click on "Contact Among our most difficult decisions was the need to let go roughly two-thirds of our U.S. business employees given our steep decline in business volume. The Stubbers (our name for StubHub employees) I met shared my values, and all shared a passion for live music and sports. As president, I would be asked to help StubHub grow in new areas even as it improved its customer experience and delivered steady profits for eBay. Then came the coconut, an event none of us could have predicted. We pride ourselves on being a brand differentiator who engages with StubHub customers in-person to amplify the fan The company now has a presence in more than 40 countries and is a market leader in southern Europe and Latin America. To write a letter to CEO, Scott Cutler, address an envelop with StubHub Headquarters, 199 Fremont Street, Floor 4, San Francisco, CA 94105, USA. Our RSS feed includes all eBay news articles published on this website. Todays news builds on StubHubs history of innovation and strong tradition of firsts, which include forging the first ticket guarantee that covered both buyers and sellers in 2006; launching the industrys first ticketing app on iOS devices in 2010; being the first ticketing company with stadium naming rights in 2013; and now, becoming an international ticketing leader by adding the Ticketbis business to its offerings. This was not just bigit was unprecedented. Within nine months of my arrival at StubHub, thats exactly what happened. Every order is 100% guaranteed. WebWe send a demand letter to the StubHub corporate office to start the process of solving your case before you move forward with arbitration. It The flagship is located at 1412 Broadway on the corner of Broadway and 39th St in Manhattan. WebCall us during our business hours US and Canada 1.866.788.2482 Toll free Everyday: 5:00 AM - 9:00 PM Pacific time Corporate Office Customer Service Mail PO Box 448 12180 S 300 E. Draper, UT 84020 Founded in 1995 in San Jose, Calif., eBay is one of the world's largest and most vibrant marketplaces for discovering great value and unique selection. 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StubHub doesnt offer live chat, but you can DM them on Facebook or Twitter to talk to someone online. StubHubs New York City flagship was designed by Gensler and is now open every day, Monday Sunday, from 9 a.m. to 9 p.m. Check your order confirmation email for On February 13, 2020, the sale process concluded, and I began mentally preparing for my upcoming departure. The below posting was originally published on May 24, Winning Together: 1,100 Sellers Attend eBay OPEN in Las Vegas, eBays Mobile App Wraps in One Time Password, Touch ID and Android Wear Support. How do I contact? As difficult as these changes were, we managed to set up a stable but much smaller base of operations that would allow us to endure the live events industrys indefinite stoppage. The flagship is located at 1412 Broadway on the corner of Broadway and 39th St in Manhattan. Join the list. A former educator and poet, his work has appeared in Carcinogenic Poetry, Shot Glass Journal, Prairie Margins, and The Rusty Nail. Restrictions apply. Alternatively, you can send us an email at I had not expected to preside over a record sale of the company, to be out of a job within two short years or to manage the extreme risk and volatility that unfolded during my tenure, but there it was. I had closely considered these challenges (the subway) when I took the job, but concluded that I could still thrive and have impact as StubHubs leader. Personally, though, I found it disappointing. Web199 Fremont Street San Francisco, CA 94105 https://www.stubhub.com/ Phone Contacts Main: (415) 222-8400 Customer Service: (866) 788-2482 Customer support is available To subscribe, click on the button below and copy the URL into an RSS reader. WebSend us a message. Somehow, Id have to navigate us through it. eBay Invites Shoppers to Fill Their Carts with Color at First Virtual Block Party, eBay Connect Pushes Developers to Innovate. As a small thank you, wed like to offer you a $30 gift card (valid at GoNift.com). 1412 Broadway, New York, 10018, USA. If youve got an especially unique problem and nobody on the customer service phone line can help you, email might be a good way to get more concrete help. While all of this was going on, we were also forced to quickly restructure every part of our internal cost base. Excerpted from Choose Possibility: Take Risks and Thrive (Even When You Fail) by Sukhinder Singh Cassidy. WebStubHub's Field Operations. WebStubHub is an American ticket exchange and resale company. WebCall us during our business hours US and Canada 1.866.788.2482 Toll free Everyday: 5:00 AM - 9:00 PM Pacific time Corporate Office Customer Service Mail PO Box 448 12180 S Give us a call if you need help with something urgent. Enter a name to find & verify an email >>> Rocketreach finds email, phone & social media for 450M+ professionals. Overnight, every sports league in the nation postponed its season, and promoters and venues canceled thousands of planned music events. StubHub gets a lot activity from users on Facebook than it does on Twitter. the exact pickup location and times. Founder oftheBoardlist, former president ofStubHub, and author ofChoose Possibility: Take Risks and Thrive (Even When You Fail). Musk Made a Mess at Twitter. StubHub, a ticket reseller born in San Francisco, will close its SoMa office and lay off more than a hundred workers. StubHub is the largest ticket marketplace in the world and enables fans to buy and sell tickets to tens of thousands of events, whenever they want. wikiHow is where trusted research and expert knowledge come together. Whether online, mobile or in person, StubHub is dedicated to connecting fans to the artists, athletes and performers they love. Offering a superior fan experience at its core, StubHub reinvented the ticket resale market in 2000 and continues to lead it through innovation. Ultimately, the founder and CEO of Viagogo, a highly profitable international ticketing player about a quarter of StubHubs size, agreed to pay more than four billion for StubHub. WebStubHub phone numbers 1866 788 2482 4 7 USA & Canada 1800 770 534 0 0 Australia More phone numbers StubHub website www.stubhub.com What is StubHubs email WebStubHub believes everyone deserves access to the joy of live experiences, no matter what their circumstances. Two big events changed our journey, one of them a subway (an occurrence we could potentially anticipate), the other a coconut (a freakish, truly unexpected event). This could mean nothing, although it may be a sign that Facebook will be faster than Twitter for social media. The ticket service changed its refunds policy just as the COVID-19 pandemic was picking For More information on partnership opportunities with StubHub, contact partnerships@stubhub.com. 199 Fremont Street, Floor 4. As I saw it, shareholder pressure might even open up new strategic possibilities, like spinning the company out into its own independent public entity. The contact number is only for US and Canada. In February of 2020, we sold StubHub for $4 billion. She sits on the board of directors of Urban Outfitters and will remain Chairman of theBoardlist. Continuous feedback and collaboration on setting personal goals, allows engineers and all employees to grow their career in the desired direction. The store also includes other customer experience enhancements such as a photo booth and ticket kiosks where fans can find upcoming events around New York City and anywhere else around the world. To subscribe, click on the button below and copy the URL into an RSS reader. We did the best we could, offering a combination of 120 percent credits on the site toward future purchases and cash refunds in certain states, and trying to communicate transparently. WebOUR PARTNERS. WebStubHub has 21 current employee profiles, including Founder Eric Baker. "In a world where the richest moments in life are becoming less about the things people have and more about the experiences they have to share, the acquisition of Ticketbis will allow us to connect millions more people with inspiring events, said Scott Cutler, President of StubHub. Depending on who acquired us, I might have the opportunity to lead the company post-sale, or I might not. StubHubs new flagship store features a full service desk for buying and selling tickets, expert customer service representatives to recommend events and assist fans on site, and an in-venue event space for artist meet and greets, autograph signings and speaking engagements. StubHub was a brand I knew and loved. We would be the company acquired, not the ones doing the acquiring. To compare, worldwide StubHub employees have given a rating of 3.4 out of 5.