I sat out strike day when all flights were cancelled. To avoid a fee, just scroll to the bottom of the page (without clicking on a seat) and click the orange "continue" button. You change your seat, but the new seat is cheaper or free of charge. What gets me is that it sounds like it is still an issue with United codeshares with Lufthansa and LOTI have flown on United iron to Japan many times and there was never any issue, but I don't remember that those were codeshares flying on ANA iron, their codeshare partner. If you want to view/print itinerary, go to www.checkmytrip.com and put in your reservation code and . Service is terrible: ground service at secondary airports is outsourced to untrained staff, needing 1h for biz class check-in, once it's your LH has lost its way, the brand positioning is a mess and customer service at all-time lows: To reserve seats in emergency exit rows, the following conditions apply: In order to ensure safety, Lufthansa is, before departure, entitled to assign a different seat to passengers who cannot meet these requirements. Lack of transparency, kind of blackmailing. On austrian.com, brusselsairlines.com and lufthansa.com a seat reservation is only possible after the PNR has been created, not during the initial flight booking. And when you calmly show them, they get annoyed, offer no thank you or apology, just stamp your passport without so much as any further acknowledgment. Also bought my choice of seats. According to the Seat reservations for Economy Class passengers page on its website, it may not be possible at all for you to request a seat more than 23 hours in advance of your flight because it does not have a Lufthansa flight number. But that doesn't at all mean a middle seat will be assigned when better alternatives are available. I flew three airlines in my trip to Greece from California. Turkish does the same. You are capable of reading and understanding instructions and of complying with the orders of the crew in the event of an emergency. With other food airlines to choose from we will now avoid this airline. Untrue - just flew two international eco light legs with the liberty to choose any seat at check-in. They are never price competitive, never flexible (OS is even worse than LH in that regard), the inflight product in Economy, Premium Economy and Business is subpar and increasingly their aircraft are old and shabby, I flew a 29 year old A320 from VIE to FRA on Friday that was in rough shape interior wise. This is the same system as Ryanair and other low-cost European airlines, albeit with a much higher seat fee. You have to wait your turn based on the type of fare you purchase, and being at the back of the line carries risks that are common sense. Fees already paid will not be refunded. Lufthansa First Class seats. An advance seat reservation only applies per flight segment. When people book half a year before their cheap ass ticket and want to block all good seats for free. Simply click on the white "continue without all seats" button to finish booking without adding any extra fees. Lufthansa is no longer 5-Star airline!!! I don't know and I am I find myself gravitating more and more towards LOT - they are usually cheaper, the service is much better and Warsaw is far superior as an airport to Frankfurt. Coming back to sfo to Frankfurt the security personnel at Frankfurt were on strike. Lufthansa Is Launching Some of the Most Innovative Airline Seats in the Once you have the PNR for the operating airline (which you can get from the airline you booked through) you should be able to go to the operating airlines website, enter it, and pick your seats assuming your fare class allows it. To make things even better, Y catering is suspended on short intra-Europe flights, they're claiming staffing shortages. Most helpful comments ( as chosen by the OMAAT community ). Selecting seats on Star Alliance partners booked on United award miles Aegean also does this (though I was assigned window or aisle seats on all three flights I took with them back in March; I do have Star Gold with United though). : 0 800 - 83 84 267. airlines - Seat selection when using online booking sites - Travel When I checked in at the airport (Dulles), the Delta/Air France agent told me I would get my boarding passes at the gate, the first indication something was screwed up. Please contact the provider of the flight in question. You have successfully joined our subscriber list. Well, if they want to follow the American model, I might just as well fly an American or whatever airline is cheapest. Lufthansa was a problem. Has anyone had a similar experience? I booked on United, then paid Turkish for a seat, only to have it disappear. Yet on Eurowings flights, there is a biz class and you get extra carry on, priority seat assignments & boarding as *A Gold. I really enjoyed that flight. Arrgh! If not then call the operating airline. Lufthansa has lost its good reputation as it used to be. I couldnt of course. BA is convenient for us when flying to Europe, but they've lost my business employing such a money grabbing practice. I doubt it. 2023 Rick Steves' Europe, Inc. | Terms of Service | Privacy Policy. While frequent flyer and status miles are useful too, Economy Light fares usually only attract a percentage of the usual earnings. Seat reservation | Austrian Airlines I logged into Lufthansa and both seats were no longer there, but it offered seat selection for an additional fee. Then as now, paying considerably more than other carriers for the direct flight and Lufthansa quality. If you only want to purchase upgrades for some of the passengers in a booking, please contact a Lufthansa Service Center. This has been skewed for a long time in favor of Euro pricing- now more than ever. Lufthansa Miles & More Program Changes 2024, German Politicians No Longer Get Free Lufthansa Elite Status, Qatar Airways Wants To Buy Lufthansa Stake (But Probably Wont), Please view our advertising policy page for additional details about our partners, Do include a carry-on, the standard food & beverage offerings in economy, and the ability to earn miles and status credits, Dont include seat assignments in advance or refunds; for a fee you can book advance seat assignments and get a checked bag. SO ! I am Star Alliance gold, but still had to pay for a seat further away from the tail How did LH go downhill so far, and so fast, without Doug Parker's help? Yet on Eurowings flights, there is a biz class and you get extra carry on, priority seat assignments & boarding as *A Gold. If you dont need a seat assignment or checked bag, the savings could be worthwhile. Wizz Air baggage allowance 5:52 pm. Just rechecked my booking, inbound Toronto > Frankfurt is operated by Air Canada. You have booked anEconomy Light fare on a continental flight. Normally fly delta or klm. Answered: So I just upgraded my flight with British airways from London to South Africa that leaves in 3 days and there is no seat available to select. Lufthansa seat reservations on intercontinental flights are free of charge for passengers in Premium Economy Class as well as in Business and First Class (seat reservations for continental feeder flights are subject to a charge). I go to the gate agent and ask for help. Submit an offer for your upgrade | Lufthansa I had been a loyal Lufthansa customer (even paying more to fly with them) until they some "genius" decided it was time to follow the "American model". Its been entirely left out that this only affects inter-European flights (not international/transatlantic flights). I flew Eco light last week from LAX to FRA and Im TAP Gold and it wasnt a problem on either flight to just bring my luggage without any questions asked. Free seat selection upon checkin for all passengers, free drinks and snacks on KLM/Air France and a free suitcase for Elites on all fares starting from Flyingblue Silver. "Punitive" seating is just one more reason I feel I made the right decision. This is stated on their website that they do accept this but you have to claim this at the check in counter at the time being. However, from Wednesday, Lufthansa will randomly allocate a seat to you during check-in, potentially leaving you in a middle seat on a short, medium, or even long-haul flight. So, heads up. Changes and cancellation conditions of the operating carrier apply. Fly with Lufthansa Airlines First off, there is a strike at German Airports today. Up until now, it has been possible to select a seat at the time of check-in when booking an Economy Light fare, from all remaining unoccupied economy seats. And they're giving themselves a hell of an exchange rate on the USD there! They have no noticeable disadvantages, even though they aren't ensuite. BTW , " Martin" is an idiot! Not allowing me to select seats in BA premium economy - SeatGuru Forum I avoid Lufthansa and Air France through their codeshare partners (United and Delta respectively) for similar problems with seat reservations I have had in the past, going back for many years. Even BA let's you choose a seat 24 hour prior to departure. B) Why are you not refunding them when you change their seats ? I do think its particularly noteworthy how Lufthansa describes this as of course (Selbstverstndlich in German), essentially suggesting that it would be ridiculous to have any other policy. Given the tough two years it has had, the carrier now wants to take advantage of returning passengers and maximize the ancillary products it sells. Honestly they had the second worst economy product in Europe- slightly worst then SAS and mildly better then Iberia and BA. Let us know in the comments! You have no condition or position of responsibility that would restrict you from carrying out these tasks or would lead to bodily harm in their execution. Oh and Star Alliance gold members don't get luggage on Economy Light fares either.. To be honest, Skyteam offers the most competitive product in Europe. You make changes to your journey and thus alter your route. However, the dynamic changes in medium- or long-haul flights, where the importance of padded seats and hot meals is much more. In total, there will be six different business class seat types to choose from, with some including a bed of up to 2.2 metres, a baby bassinet, or extra work and storage space. Please note that refunds cannot be issued directly at the airport or on board the aircraft. This includes wireless charging, Bluetooth connectivity . (From economy to premium economy). Book a flight and redeem miles | Miles & More Our mileage bargains also offer you particularly attractive deals to selected destinations worldwide. >> Have you tried getting the PNR(record locator) for the Brussels (ta && ta.queueForLoad ? If you would like to change this seat, an amendment fee starting from EUR 25/CHF 35/USD 35 will be charged with effect from 21.6.2022. Or the pre-selection is Hard to believe that. You can pick seats by calling them at 800-645-3880. So, in sfo I hoped to choose at the airport. LH is also the preferred airline to fly in to and out of TEL AVIV by (Israeli) religious Jews. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-81447008', '');}, 'log_autolink_impression');airline (which you can get from the airline you booked through) you should be able to go to the operating airlines website, enter it, and pick your seats assuming your fare class allows it. Re: Lufthansa seat reservations are not possible on this flight. As a Lufthansa First Class or Business Class passenger, seats are reserved for you in the train's 1st Class compartment. He gets angry at me and closes the door and says no more boarding. Confirmed reservation (no waiting list bookings) An already issued ticket; Flights operated by Lufthansa (Lufthansa flight number) Upgrades via lufthansa.com are only possible for all passengers travelling under one booking. Group trips | Lufthansa I stopped flying LH many years ago. Hope this helps some people who arent aware of this - dont book a bag! Revenue almost doubled to 33 billion euros Record results at Lufthansa Cargo and Lufthansa Technik Highest Adjusted free cash flow in company history Booking momentum remains strong at high average yields Passenger numbers more than doubled: Over 100 million passengers on board again New aircraft and new cabin interior for premium flight experience Further significant improvement of Adjusted . LFH flights service have been deteriorating significantly both on the ground and on air. Booked via LH, BHX > Toronto, outbound with Brussels (ta && ta.queueForLoad ? In Economy Class, Lufthansa offers you the option of reserving a seat with extra legroom on almost all types of aircraft. Register your assistance requirements by calling tel. They keep you in Germany forever? Lufthansa unveils its new 'Allegris' business class cabin That is decent. Oh, I would go as far as to say Lufthansa has fallen behind Ryanair, Easyjet and Wizzair on European flights. Seat changes may be made due to operational reasons of the airline. With the old policy, you could select any empty standard economy seat 24 hours before departure, when check-in opens. But for now I have left that behind and am enjoying my trip. I *think* United does this as well though it's been a while since I've flown on a UA BE fare. What do you think about Lufthansa's new seat policy? Others too. seat 3A). I had to check in, pick seats, and make amendments on two of the airlines with no problem. their Companions). The amendment fee applies per passenger per leg of the trip. Shame on you Luftansa ! Online seat selection is free of charge from 23 hours before your flight departure. Lufthansa seat reservations are not possible on this flight Fares that include a large carry-on usually come with some kind of a decent seat included, plus "priority" boarding. If the load is relatively light, I would just switch seats after takeoff, unless they enforce a no seat change rule. Any idea whether this will affect FTL/SEN/HON members as well? I can see the seating part of the interface, but the link to change seats is gone. Honestly they had the second worst economy product in Europe- slightly worst then SAS and mildly better then Iberia and BA. This is the version of our website addressed to speakers of English in the United States. (Yeah I now believe what those Jewish passengers went through with Lufthansa agents at Frankfurt). On all of these flights I ended up getting my prefered type of seat - a window seat when I checked in. But very sorry to say my experience vey recently on my travel from Dallas to Mumbai via Frankfurt had been very pathetic. We are using cookies to give you the best experience on our website. You are not travelling with a person who would be dependent on your help in the event of an emergency. LH seems to have given up any pretention to remain a high quality airline. Lufthansa Allegris business class - Seat. The representative will be able to help you with any questions or concerns you have about your Reservation. This is the number that you can use to make a reservation with Lufthansa. For Friday, 17 February, the German union ver.di has called for a one-day strike at various airports in Germany. the United website and the Lufthansa website. You can book your preferred seat at the same time as the ticket purchase up to a year before departure, or at a later date up to 48 hours before departure at My . To use our mobile site, please enable JavaScript. A refund for this reason is not possible.